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Good customer care is about understanding and meeting customers needs and expectations. The objective should be to win and keep customers. Customers can custom be classed as internal or external. External customers include consumers or businesses who buy goods and services as well as suppliers to the firm such as agencies and lenders. Internal customers include.
Source: Essay UK - m/free-essays/business/p.
Sainsbury have Quality Assurance teams. They check the standards in their stores and monitor the quality of our products to ensure they consistently meet the standards laid down when the products are developed. Their Retail and Supply Chain Quality Assurance teams check that all new ideas for stores and their supply chain will deliver only.
Sainsbury offers its customers a reward card to make them remain loyal. This is a great way for customers because every time they go to the checkout they swipe their rewards card the customers earn points, a number of points give them rewards (e.g. 100 points give you 2 pounds off the next shopping) At.