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Slogans like customer is king, customer is always right and customer comes first is customer care at its extreme. However the essence of customer care is that if the service, assistance and attention shown to the customer are second to none then that company will have the upper hand in competing in business. We can.
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This can help give employees listening skills to understand what the customer wants as well as how to manage expectations and say no when necessary. At the end of the day the customer is the only person that can tell you what they want and how well you are doing at providing that. This makes.
Whether it being residential (i.e. Friends at home) or business (i.e. Ranging from a secretary, to call centres, to businesses online). BT has a wide range of customers however essentially as nowadays the majority of the population will have use of a tele BTs customers are possibly everyone Customer service will be extremely important to.